GeBBS Healthcare Blog

Why Are Doctors Leaving Private Practice?

Posted on Thu, Aug 13, 2015 @ 09:00 AM

According to a recent survey conducted by a major healthcare consulting firm, a growing number of U.S. doctors are leaving private practice for hospital employment. Only one-in-three will remain independent by the end of 2016, according to the survey. The number of independent physicians has declined over the last several years, from 57 percent in 2000 to 49 percent in 2005.

What are reasons for this dramatic decline in independent physicians?

The reasons cited most frequently are reimbursement pressures and overhead costs. Governmental regulations and various reimbursement mandates are making it almost impossible for independent physicians to survive. Many doctors are opting out of public programs, such as Medicaid, health exchange plans and Medicare.

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Tags: Business Process Outsourcing (BPO), Revenue Cycle Management (RCM)

Ascension Health and Catholic Health Initiatives' Strategic Interest in RCM

Posted on Tue, Jul 21, 2015 @ 11:30 AM

Ascension Health, the nation's largest Catholic and nonprofit health system and a subsidiary of Ascension, showed everyone it recognizes the value of professional outsourced revenue cycle management when it made an offer last week to buy Accretive Health, the beleaguered RCM firm. Ascension is Accretive’s largest customer, representing about half of the company’s gross revenue from contracting activities last year. The health system said it does not intend to renew its professional service agreement with Accretive when it expires on Aug. 6, 2017, but they are apparently very interested in maintaining the company’s RCM services, hence their offer to buy Accretive.

Ascension isn't the only health system interested in owning an RCM firm, a strategy which has benefited for-profit hospital chains in recent years. Catholic Health Initiatives recently raised its stake in Conifer Health Solutions, an RCM firm majority owned by Tenet Healthcare Corp., to 23.8% from 2%.

The fact that these two large health systems are interested in owning RCM companies exemplifies the enormous benefits of having a professional outsource revenue cycle partner on any size hospital’s financial team. 

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Tags: Business Process Outsourcing (BPO), Revenue Cycle Management (RCM)

Hospital Merger Mania Heats Up!

Posted on Thu, Jul 16, 2015 @ 03:00 PM

Earlier this month we saw the announcement of the Aetna/Humana acquisition and now, within the same month, Barnabas Health and Robert Wood Johnson Health System in New Jersey are following suit. The guiding force between this newly announced merger is most likely the opportunity for these two organizations to expand their reach, manage population health and adapt to new payment models.

With other large mergers looming in the distance, in New Jersey and throughout the U.S., I pose the question, once more, “what does this merger mania mean for the healthcare industry and what will be the fallout?”

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Tags: Business Process Outsourcing (BPO), Revenue Cycle Management (RCM)

Optimizing Patient Access Management in the New Healthcare Consumerism Environment

Posted on Mon, Jul 13, 2015 @ 06:00 AM

Healthcare consumerism is going to be an important factor in the new healthcare financial environment where a number of patients are going to be responsible for a portion of their healthcare costs. Empowering healthcare consumers to schedule appointments, receive online statements, and make electronic payments are just a few of the options that consumers are demanding.

How can today’s healthcare providers meet this increased demand for consumerism in their healthcare delivery? One solution is to employ a professional, outsourced, state-of-the-art call center that can exclusively handle your patient inquiries.  This center can offer the up-to-date infrastructure you need to handle heavy call traffic and manage call volume peaks and valleys with ease. Experienced healthcare billing professionals can provide quick resolutions to patient issues and queries. 

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Tags: Business Process Outsourcing (BPO), Patient Access Management, Best Practices

Industry Mergers Will Necessitate Expert Revenue Cycle Management

Posted on Thu, Jul 09, 2015 @ 10:00 AM

The Aetna/Humana acquisition brings together Humana’s growing Medicare Advantage business with Aetna’s diversified portfolio and commercial capabilities - creating a company that serves the most seniors in the Medicare Advantage program and the second-largest managed care company in the United States.

What is fueling this merger mania? It is rumored that other big mergers are in the works and could be announced soon.

One reason for this merger activity could be that profits in the health insurance industry are effectively capped due to the Affordable Care Act’s medical cost ratios, so national insurers think they need to get bigger or risk losing out. These large, diversified insurers are looking to expand their core health plan businesses and take new services to market.

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Tags: Business Process Outsourcing (BPO), Revenue Cycle Management (RCM)

Top 10 Reasons Why You Should Outsource Your Revenue Cycle Activities

Posted on Thu, Mar 19, 2015 @ 12:12 PM

In today’s healthcare environment of shrinking reimbursements, due to governmental mandates and Medicare policy changes, the importance of maintaining a healthy revenue cycle is second only to providing the best patient care possible. Without an adequate margin there can be no medical mission.

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Tags: Business Process Outsourcing (BPO), Revenue Cycle Management (RCM), Medical Coding, Affordable Care Act, Insurance Billing Solutions, Offshore Medical Billing, Offshore Medical Coding, Medical Billing BPO, Offshore Revenue Cycle Management, Remote Medical Coding, Medical Coding BPO

3 Reasons You Don’t Need To Outsource Your Revenue Cycle Management Processes

Posted on Tue, Nov 19, 2013 @ 02:25 PM

As a healthcare provider, you do not need to outsource any of your revenue cycle management activities , provided that the following are all true:

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Tags: Business Process Outsourcing (BPO), Revenue Cycle Management (RCM), Accountable Care Organizations (ACOs)

Don’t Let the Transition to ICD-10 “Stall Out” Your Revenue Cycle!

Posted on Tue, Nov 05, 2013 @ 11:00 AM

One of the worst things that can happen to an airplane pilot is to suffer a stall; that means -- more than likely -- a crash is imminent. Without proper planning, your revenue cycle is headed for a stall after the October 1, 2014 ICD-10 transition deadline. It’s critical that you devise a strategy NOW to avoid an ICD-10 claims backlog and a deadly stall for your accounts receivable.

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Tags: ICD-10, Business Process Outsourcing (BPO), Revenue Cycle Management (RCM)

A Primer for Managing the ICD-10 Transition

Posted on Tue, Oct 29, 2013 @ 11:10 AM

The healthcare industry is justifiably apprehensive about the impending transition from ICD-9 to ICD-10. Between claim denials from incorrect coding and coders taking more time to deal with the new system, billing is more than likely to slow down considerably. However, The Centers for Medicare and Medicaid (CMS) officials are saying that preparation and planning should keep providers’ accounts receivable from collapsing completely. The agency knows there are going to be claim denials, but they also contend there are ways to avoid many of them.

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Tags: ICD-10, Business Process Outsourcing (BPO), Revenue Cycle Management (RCM)

A Guide for the Safari through the ICD-10 Jungle

Posted on Tue, Oct 22, 2013 @ 08:55 AM

The American Hospital Association (AHA) Central Office director of coding and classification Nelly Leon-Chisen, RHIA, has authored the 2014 edition of the ICD-10-CM and ICD-10-PCS Coding Handbook, which was published recently and is now available.

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Tags: ICD-10, Business Process Outsourcing (BPO), Revenue Cycle Management (RCM)